Frequently Asked Questions (FAQs)
Is it difficult to
install the software?
Software installation is very simple and computer
knowledge is not required. Simply download the program
and install it exactly like the demo.
Do I need an Internet connection?
An Internet connection is not necessary to use
OdontoSoft Millennium.
An Internet connection
will be needed only if you purchase the web based
optional module, and only when you wish to upload data
(you wont even need a broad band connection). You
may get this optional module in the future, not
necessarily with the initial purchase of OdontoSoft.
How long does the software program take to arrive at its
destination?
We will send you the download instructions within 2
business days after receiving the payment.
Can I buy a single-user license now and then upgrade
to the multi-user license?
Sure. If you buy the single-user now and later you
change to multi-user,
1. updating is very
simple; you just have to run a program that we will send
you through e-mail.
2. you do not lose the previous data.
3. you will only pay USD 500 extra from one version to
the other (version up to 5 computers)
In what languages is the program available?
In Spanish and English. The published prices
correspond to the version in English. If you are
interested in the Spanish version, enter here.
How can I purchase if there are no distributors in my
country?
You will be able to buy OdontoSoft Millennium
directly through GB Systems. Simply complete the purchase
confirmation form and we will guide you straightaway.
What technical support will I get after purchase of
the program?
OdontoSoft is a very reliable software, very easy to
install and operate, so our users do not generally need
any type of technical support, other than some questions
regarding the way to use some of its functions.
Anyway, our post-sale
support is TOTAL. Queries are answered in 1 hour after
being received by e-mail (in some cases this may vary
depending on the time it was sent). We offer support by
chat or remote assistance if necessary.
Are upgrades free?
Basically, upgrades that include improvements in the
existing functions are free and those that include new
functions are at very low prices so that all the users
can get the latest version of the program.
I don't trust Internet purchase too much... Who can
guarantee that after the corresponding payment I will be
sent the program?
Frauds exists inside and outside the Internet, both
on the part of the buyer as on the part of the seller.
GB Systems is a serious
international company that has been operating in the
Internet since 1995.
You will keep your proof
of payment, regardless of your payment choice.
Even though we do not
provide data about our clients, there is surely some
colleague of yours that uses OdontoSoft and who will be
willing to inform you about our seriousness and working
procedures.
For more information,
please send us an e-mail.
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